Conflicts in residential and tenancy contexts and how to deal with them - Neighbour mediation

Gesundheit & Soziales

Mediation - an instrument for turning crises into opportunities... Using mediation, neighbourhood conflicts - predominantly in multi-party housing in Burgenland - are handled by the conflict parties under the guidance of trained and experienced mediators and, in the best case, resolved. The evaluative accompanying research of this project by the Department of Social Affairs is intended to show the possibilities and opportunities, but also possible limits of this form of conflict management in a scientifically sound manner.

Acronym

Neighbour mediation

Project running time

01/04/2023 - 31/03/2025

Projectbudget in EUR

149.980

Dealing with conflicts through mediation helps to find a solution that is as profitable as possible for both (or more) parties to the conflict. An experienced team of mediators led by the Austria Centre for Peace will deal with conflicts through mediation. The aim is to establish a stronger dialogue and empower the parties to resolve conflicts themselves in the future.

The Department of Social Affairs will provide scientific support with the involvement of other organisations and groups affected by neighbourhood conflicts, such as the Oberwarter Siedlungsgenossenschaft, residents, municipalities, the judiciary and social work.

Questions regarding the establishment of a network, a pool of mediators or prevention options will be explored, as will the opportunities presented by digitalisation in the area of conflict resolution and mediation.